Terms of Service
These terms govern use of the Hazvex website and, where applicable, services we provide. For project work, a statement of work (SOW), proposal, or other written agreement controls if it conflicts with this page. Contact: hello@hazvex.com.
Services
Hazvex delivers custom-scoped engagements such as AI automation, web development, marketing operations, and related advisory work. We do not sell a fixed off-the-shelf product on this site. Scope, timeline, fees, and acceptance criteria are defined after discovery and set out in a quote, proposal, or SOW that both parties accept.
Quotes and no generic SLA
Pricing and timelines shared on the website are illustrative. Binding commercial terms appear only in a written quote or contract. Unless a specific service level agreement is signed, we do not guarantee uptime, response times, or outcomes beyond what that agreement states.
Client responsibilities
You agree to:
- Provide timely access to systems, accounts, data, and stakeholders needed for the work.
- Supply accurate information about your processes, constraints, and compliance requirements.
- Designate a decision-maker who can approve scope changes and deliverables.
- Ensure you have the rights to share materials and credentials you give us.
Delays or gaps on your side may shift timelines and costs.
Intellectual property
Unless an SOW says otherwise, you own the final deliverables we create specifically for you under that engagement, once invoices for those deliverables are paid in full. Hazvex retains all rights in pre-existing tools, frameworks, libraries, prompts, methods, templates, and know-how, including improvements that are not unique to your confidential materials. We may reuse general skills and non-confidential patterns in other work.
Confidentiality
Each party will protect the other’s non-public business information with reasonable care and use it only to perform the engagement. Confidentiality does not cover information that is public, already known without duty, independently developed, or required to be disclosed by law. A separate NDA may apply when signed.
Website use
You may use this website for lawful purposes only. Do not attempt to disrupt the site, scrape it in a way that harms performance, or misuse contact and booking tools. Content on the site is for general information and may change without notice.
Limitation of liability
To the fullest extent permitted by law, Hazvex is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunity, arising from the website or our services. Our total liability for any claim related to an engagement is limited to the fees you paid us for the specific services giving rise to the claim in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law (for example, fraud or personal injury caused by negligence where such limits are void).
Indemnity
You will defend and indemnify Hazvex against claims arising from your misuse of the services, materials you provide, or your breach of these terms or applicable law, except to the extent caused by our willful misconduct.
Termination
Either party may end an engagement as set out in the applicable SOW or quote. Provisions that by nature should survive (including IP, confidentiality, and liability limits) continue after termination.
Governing law
These terms are governed by the laws of the jurisdiction where Hazvex operates, without regard to conflict-of-law rules. Courts in that jurisdiction have exclusive venue, except where mandatory consumer or local law requires otherwise.
Changes
We may update these terms. The effective date above will change when we do. For active contracted work, the version referenced in your SOW or the version in force when you accepted the quote applies unless you agree otherwise in writing.
Contact
Hazvex
hello@hazvex.com